The JPR will be issued with the data provided by the client, for that reason all details must be correct and match the applicant’s passport information. If any information in your JPR does not match your passport, you might need to pay a fine while going through the pass control.

Please note that a post office address cannot be used while filling the application form. It has to be a physical address which includes the name of the street, building/house number, the name of the suburb, the city, and the zip code.

Foreign citizens who will be visiting Japan can apply for their Japan Rail Pass on our website. The application process online for Japan Rail Pass takes a few minutes and our customer support agents will assist you during the application process. 

Visitors can easily obtain the pass by filling a simple application form online, and the Japan Rail Pass will arrive directly to your door in a couple of days. Once the requested information is provided and the payment submitted successfully, the application process will begin within 24-48 hours. Please note that the delivery time may vary, depending on the customer’s mailing address, bank holidays, as well as the time we received the order. The Japan Rail Pass will be sent to the applicant’s residential address indicated in the application form.


Once you have received your JRP at your residential address you will need to head to a JR office, these offices can be found in the main train stations as well as the airports. Before you head to the JR office make sure that you have provided your personal details according to your passport if the information does not match, you will not be able to activate your JR Pass. Once at JR office you will need to fill out a form that will be provided by the JR office. You will be required to present your passport to prove that you have a valid entry stamp as well as to learn if you are eligible to apply for a JR Pass, once your eligibility is confirmed, you will be able to choose your JRP activation day (it can be any day, within 30 days from visiting the JR office). Once this is all set and done, you are now allowed to travel on your JR Pass and enjoy the comforts and speed of Japan Rail services.