In case your Japan rail pass was lost or stolen it is strongly advised to contact JR station as soon as possible, lost passes are often brought to Lost & Found department. If your Japan Rail Pass has been lost/stolen, unfortunately, it will not be possible to recover it. The JR Rail Pass cannot be reissued or reimbursed. Japan Railway does not accept electronic or scanned copies of your pass as well, you will have to purchase a new Japan Rail Pass in case yours was misplaced.