LEADING2APPS would like to offer a safe and a reliable browsing experience and service. Therefore the company has implemented this privacy policy in order to satisfy the security measures required by the General Data Protection Regulation 2016/679, April 27th, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR); it does so with the intention of ensuring your privacy, as a User, and with the aim of being transparent about the use of your data and information.

The owner of this website is the following:

LEADING2APPS
VAT number: B66686676
Address: Carrer Electrònica 19, 2D, Badalona 08915, Spain
Phone number: +34936817296

For anything else you may require in relation to this privacy policy, you can contact us by writing to the address indicated above.

1. IN WHICH SECTIONS OF THIS WEBSITE DOES LEADING2APPS COLLECT USERS’ PERSONAL DATA?

a) Corporate email
Through this email address: gdpr@japanrail-pass.com, you can contact us and/or request the information you consider necessary to clarify any doubts related to the services offered and the operability of this website or data protection policy.


b) Contact form
The form completed when contacting us through the platform, you must include your personal data in the fields where the name and email address are required.


c) Registration and/or application form
You have the option to register on the platform or contracting our services by providing all the required data.

2. OBJECTIVE AND/OR PURPOSE OF DATA COLLECTION


The purpose of data collection in all the sections previously mentioned is to maintain direct and personalized contact with you. In this way, LEADING2APPS will process your personal data to answer any questions or provide any information you may require, manage your requests and guarantee an experience that meets the highest standards.

The email address you provide LEADING2APPS when writing to corporate emails - or the personal data you provide through the contact form - will be used by LEADING2APPS to send you information related to any doubts or concerns you may have. The email will also be used to keep you informed about updates, upgrades, and to keep in touch where necessary.

LEADING2APPS may also process personal data for advertising and commercial purposes if you expressly show your consent at the indicated time. Commercial purposes are described in the following paragraph.

Under no circumstances will you receive information from third parties without having been previously informed or without your prior expressed consent. All these aspects have been implemented to ensure compliance with the European regulation standards.

3. USE OF PERSONAL DATA FOR PROCESSING AND COMMERCIAL PURPOSES

LEADING2APPS informs you that the personal data you provide will be processed for the purposes set out in section one, in the following ways:

To attend and resolve requests or doubts (commercial or non-commercial, i.e. doubts about functioning of the services, prices etc) by any means of contact shared by the client with our company.


To allow access to registration options, in which case you must heed the conditions established.
To follow and periodically monitor the movements, interests and appointments made between LEADING2APPS and the client in order to offer the best service.
Reminder emails: for users who have entered this website and have left it before making a payment but filled out previously a form and accepted the terms and conditions. LEADING2APPS would like to boost its users to complete the purchasing process.
To send you newsletters if you previously allow LEADING2APPS to do so by consenting.
Push notifications: you will receive instant messages on your device if you enable the option in advance.
Commercial uses:


To be informed about news that LEADING2APPS may be contained on this website.
To send information that may be of interest, such as news related to our services or sector in the market.
To notify you of promotional agreements that LEADING2APPS has subscribed to in conjunction with other companies, professionals and/or collaborating associations, in order to offer its Users additional functions.

LEADING2APPS also informs you about the following: (i) your personal data will not be used for purposes other than to carry out the processing expressly consented to at the time or for the purposes established in this policy on LEADING2APPS’ part; (ii) all this information is stored on an independent secure server.

LEADING2APPS also informs you that the information you provide through the website may reveal or allow others to deduce your nationality, ethnicity, gender, age or other aspects of your private life. By providing this information in a totally voluntary way, you are expressly and voluntarily accepting this Privacy Policy.

4. SHARING OF INFORMATION WITH AFFILIATES

LEADING2APPS is an enterprise which cooperates with numerous associate businesses. The company shares a minimum of clients' data so that collaborating companies can follow through the interrelated tasks. The information shared is reduced to an absolute minimum.

KINTETSU INTERNATIONAL
KINTETSU INTERNATIONAL is the company authorized to print Japan Rail Pass tickets. Therefore, LEADING2APPS, as an authorized office, must share basic Users’ data with KINTETSU INTERNATIONAL in order to receive a valid JRP. The information shared is limited to users:
Full names;
Purchased products;
User’s nationality
To find out more about KINTETSU INTERNATIONAL information storing please check their Privacy Policy: kintetsu.com/privacy-policy/

Japan Wireless
Japan Wireless is a Japanese Pocket WiFi provider. In order to deliver a Pocket WiFi which the user paid for, LEADING2APPS share the full name of the receiver, the email address and the accommodation address with Japan Wireless. LEADING2APPS might share the client's flight details (on users' request) in case the device is to be delivered at the airport.
To find out more about Japan Wireless information storing please check their Privacy Policy: www.japan-wireless.com/en/privacy-policy

Holafly
When a User orders a SIM Card through the Website, LEADING2APPS will collect personal information such as name, accommodation details, email address in order to successfully deliver the product. LEADING2APPS contracts Holafly as a SIM Card provider.
To find out more about Holafly information storing please check their Privacy Policy: http://ayuda.holafly.com/es/articles/2298987-politica-de-privacidad

DHL
Japan Rail Pass is a physical document that has to be delivered to the client prior to his travel to Japan.
To deliver JRP, LEADING2APPS must share delivery information including the full name of the client, residence address or any other address where the client wishes to receive his JRP, email address, and phone number number.
LEADING2APPS works with DHL and will be sharing the above-mentioned information with them in order to deliver products and resolve possible shipping issues.
If for any reason DHL will be requesting additional information, first, LEADING2APPS will contact the User to obtain consent to share more information.
To find out more about DHL information storing please check their Privacy Policy: www.dhlestore.com/privacypolicy

5. EXPRESSING CONSENT FOR THE PROCESSING OF PERSONAL DATA

5.1. Consent of natural persons

In compliance with the requirements of the General Data Protection Regulation 2016/679 and in accordance with the provisions of LEADING2APPS’ internal policies, each time you send your personal data you must give consent by clicking on the box that appears at the bottom of each form where your personal data is collected.

In other cases, when you write to LEADING2APPS’ contact email or any other enabled form for specific functions of the website, you will be expressly accepting that LEADING2APPS is able to collect your personal data for the purpose of the request you have indicated.

When these situations occur, you are freely and unequivocally agreeing to the processing of your personal data in accordance with purposes mentioned herein.

You guarantee that the personal data provided to LEADING2APPS is truthful, therefore you are responsible for communicating any changes.

The accepted use and processing of Users’ personal data for the purposes referred to in this Policy, is always revocable, without retroactive effects, in accordance with the provisions of the current legislation.

6. ACCESS, RECTIFICATION, OPPOSITION, PORTABILITY, ERASURE AND RESTRICTION OF PROCESSING RIGHTS

GDPR has implemented legal guarantees that allows you the exercise of your rights and actions in relation to the processing of your personal data.

LEADING2APPS offers the Users these legal guarantees, so that, at any time and/or when you deem it appropriate, you can make use of your rights of Access, Rectification, Opposition, Portability, Erasure and Restriction of processing by writing to the contact email LEADING2APPS designated for the exercising of such rights: gdpr@japanrail-pass.com or by sending a request to Carrer Electrònica 19, 2D, Badalona 08915, Spain. In both cases you must attach a copy of your passport or your ID and indicate the request you’d like to make: access, rectification, opposition, portability, erasure or restriction of processing.

It’s important that you take responsibility for the information you have shared with other Users. LEADING2APPS is exempt from any liability in relation to the elimination of this information.

In the same way, the company does not control the system of renewal of the search mechanisms of third parties. This means that certain information concerning the individual that has already been cancelled by LEADING2APPS, may still appear on the Internet. In such cases, LEADING2APPS recommends that you contact the person responsible for these platforms to request the forgotten or erasure right.

LEADING2APPS briefly explains what the meaning of Users’ rights is:

Access
User can see which personal data points are being processed by the company: the purpose, origin or possible transfer to third parties
Rectification
User has the option, or possibility, to modify inaccurate or incomplete personal data by specifying in the request that the data must be modified.
Cancellation or Suppression
Cancellation or suppression of the Users’ personal data due to inappropriate or excessive use when it is possible in accordance with the Law.
Opposition
Users can object to the non-processing of their data in cases such as: advertising and commercial prospecting activities, or when such processing is aimed at the adoption of a decision referred to them and based solely on an automated processing of their personal information
Portability
Users can be provided with their personal data in a structured way, commonly used and machine-readable, and they have the right to transmit this data to another controller
Erasure
Users shall have the right to obtain from the controller the erasure of personal data concerning them without undue delay. The controller shall have the obligation to erase that personal data without undue delay. For example: Users withdraw consent on which the processing is based, or the personal data has been unlawfully processed
Restriction of processing
Users shall have the right to obtain from the controller the restriction of processing where one of the following applies:
(a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
(b) the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
(c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
(d) the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

7. AGE

To be a User of this Platform you must be over 18 years old.

8. SECURITY MECHANISMS FOR PERSONAL DATA COLLECTION

To guarantee the security of this website, LEADING2APPS has integrated a security system that maintains the confidentiality and integrity of all Users’ personal data that has been sent or collected via the means mentioned in the first section of this Policy.

LEADING2APPS maintains the security levels of protection of data as is required by the GDPR and has provided all the technical means necessary to prevent; loss, misuse, alteration, unauthorized access and theft of the data provided by the User through the Platform.

You also understand and accept that security measures on the Internet are not impregnable, therefore you are obliged to adopt the necessary security measures that allow you to trust in the veracity of the website in which you are entering your personal data.

LEADING2APPS will do its best to guarantee the privacy and security of your identification data by exercising the utmost diligence and by implementing all necessary measures.

LEADING2APPS informs you that you will be solely liable for the security measures you implement in relation to the protection of your personal data. Therefore, LEADING2APPS is not liable for situations whereby Users have failed to implement security measures necessary for their own protection, nor for the consequences of this failure as well as for any causes or damages caused by third parties unrelated to the company, including fortuitous cases and/or force majeure.

In accordance with the above, the company cannot guarantee that unauthorized third parties may have knowledge of the class, conditions, characteristics and circumstances of the use that you make of the services offered on this Platform. However, conditions and terms of use have been set in LEADING2APPS’ Legal Notice.

9. COOKIES

LEADING2APPS uses third-party cookies for tracking and improving certain functionalities and services. You can consult the cookies policy by clicking here.

10. MODIFICATION OF THIS PRIVACY POLICY

LEADING2APPS reserves the right to modify this policy and to adapt it to future legislative or jurisprudential developments, as well as any changes in the way this website makes uses of Users’ personal data in the future. If this modification affects you in relation to the processing of your data, for example LEADING2APPS’ plans to make additional use of personal data in a way that was not mentioned prior to the providing of the data, LEADING2APPS will notify you and seek your permission where needed.

Every time you access this Website you shall read this Privacy Policy.

11. UNAMBIGUOUS AND SPECIFIC ACCEPTANCE OF THE TREAMENT OF USERS’ PERSONAL DATA

In accordance with the terms of the preceding paragraphs, you accept the following personal data processing:

11.1. As a visitor and/or information requester

The serving of requests or queries that you have made to LEADING2APPS through the prior mentioned channels in this policy.
The sending of information LEADING2APPS believes may be of interest to you, regarding company news or other content.

11.2. As a registered User on the platform

The providing of the requested service, assisting you in any doubts or queries you may have regarding the platform, LEADING2APPS’ service or the conditions applicable to it, as well as managing the commercial relationship, carrying out invoicing and collecting the hired services.

12. INTEGRATION WITH OTHER LEGAL NOTICES

This privacy policy is complemented by the Legal Notice, the Cookies Policy and the Terms and Conditions associated with this website.